Privacy Policy

In one sentence

We collect information only as far as needed to serve you, use it only to answer your enquiry and improve this website, and never sell your personal information.

01 / COLLECTION

What information we collect

Information you provide

When you contact us through the website form, email, phone or WeChat, you may provide your name, company, job title, phone number, email address and a description of your project. This information is provided voluntarily and is used to get in touch with you and respond to your enquiry.

Information generated automatically when you browse

When you browse this website, our server and content delivery network automatically record access logs that may include the time of access, pages viewed, referring link, browser and operating system, device type and IP address. This information is used to keep the website secure and stable and to measure traffic, and is not used to identify you personally.

What we do not collect

We do not collect sensitive personal information such as ID numbers, bank account details, biometric data, precise location traces, contacts or photo albums, and we do not provide services to minors.

02 / USAGE

How we use this information

Respond to your enquiry, quotation request or partnership proposal and arrange business contact;
Send you the materials, proposals or service progress updates you have requested;
Perform our contractual obligations and provide after-sales support;
Measure and analyse website traffic to improve our content, structure and user experience;
Prevent fraud, abuse and security risks, and keep the website running properly;
Comply with legal requirements or lawful requests from regulators.

We do not use this information for automated decision-making, nor for any purpose unrelated to those set out above.

03 / COOKIES

Cookies and local storage

This website uses browser local storage (localStorage, IndexedDB) and essential cookies for basic functionality, such as remembering interface preferences and recording which pages have been viewed. This data stays in your browser and is never used for cross-site advertising tracking.

You can clear or disable local storage and cookies in your browser settings. This will not affect your access to the main content of the website, though some interactive features may be limited.

This website does not integrate any third-party advertising platform and does not perform cross-site behavioural tracking.

04 / THIRD PARTIES

Third-party services and external links

To provide complete functionality, this website may load the following third-party services, which may receive your IP address and browser information:

Content delivery and security: this website is delivered and protected by Cloudflare, and access logs are handled under Cloudflare's own privacy policy;
Map service: our Contact page embeds Baidu Maps to show our location, and it may record your request;
External links: this website may contain links to third-party sites (such as client websites or media platforms). Their information practices are governed by their own privacy policies and are outside our control.

05 / SHARING

Sharing, transfer and public disclosure

We do not sell or rent your personal information. We may share necessary information only in the following cases:

To deliver the services you have commissioned, we may provide project information to necessary partners (such as media platforms or certification bodies) under appropriate confidentiality obligations;
Where disclosure is required by laws and regulations or by lawful requests from judicial or administrative authorities;
Where you have given explicit consent.

In the event of a merger, acquisition or transfer of assets, we will require the successor to remain bound by this policy; otherwise we will seek your consent again.

06 / SECURITY

Storage and security

We protect your information with reasonable technical and organisational measures including HTTPS encryption, access control and least-privilege permissions. Information is stored in mainland China in principle; where cross-border transfer is necessary, we will follow the required legal procedures.

We retain your information only for as long as necessary for the purposes described in this policy, after which it is deleted or anonymised. Please understand that no transmission or storage over the internet can be guaranteed to be absolutely secure.

07 / YOUR RIGHTS

Your rights

Under the Personal Information Protection Law of the People's Republic of China and other applicable laws, you have the following rights over your personal information:

To be informed and to decide: to know how we process your information, and to restrict or refuse processing;
To access and copy: to access and copy the personal information we hold about you;
To correct and complete: to have inaccurate or incomplete information corrected;
To delete: to have your personal information deleted in the circumstances prescribed by law;
To withdraw consent: to withdraw your consent at any time, without affecting the lawfulness of processing carried out before withdrawal;
To request an explanation and to complain: to ask us to explain our processing rules, or to lodge a complaint with a regulator.

To exercise these rights, please contact us using the details at the bottom of this page. We will verify your identity and respond within a reasonable period.

08 / MINORS

Protection of minors

This website serves businesses and commercial clients, does not provide services to minors and does not knowingly collect their personal information. If you believe we have inadvertently collected information about a minor, please contact us and we will delete it promptly.

09 / UPDATES

Updates to this policy

We may update this policy in line with legal changes or business adjustments. The updated version will be published on this page with a revised last-updated date. We will give prominent notice of any material change.

We encourage you to review this page periodically to stay informed of our latest personal data protection practices.

10 / CONTACT

How to contact us

If you have any questions, comments or complaints about this policy, or wish to exercise these rights, please contact us:

Data protection contactShenzhen FREEDOM Brand Planning Co., Ltd.

Email[email protected]

Phone0755-25849151

Postal addressRoom A19, Julong Building, No. 2123 Wenjin Middle Road, Luohu District, Shenzhen

We normally respond within 15 working days of receiving your request.